customer experience strategy

customer experience strategy

Reimagining Your Customer Experience Strategy During & Post COVID-19

Reading Time: 8 minutes As nations around the world come together to fight the current COVID-19 crisis, businesses are also struggling to rethink the new normal. It’s evident that COVID-19 has forever changed the way humans think, be it as an employee, citizen or as a consumer. While we hope for things to go back to the way they were,  there’s anxiety all around and people are scared.  Organizations Continue Reading