Author: Jyoti Jali

How to create a culture of giving and receiving feedback with the right mindset: Growth VS Fixed Mindset

Reading Time: 3 minutes Growth VS Fixed Mindset A dramatic shift in the job market has led many companies to turn to feedback to improve employee retention rates. To some, giving candid feedback more often may seem counter-productive, but a 2009 Gallup Inc. study shows that 98% of team members fail to be engaged when managers give little or no feedback. As a result, companies are investing more in Continue Reading

Decision Making: Advocacy vs Inquiry

Reading Time: 2 minutes Advocacy and Inquiry are two key communication behaviors with critical implications for interpersonal, group, and organizational effectiveness. Advocacy refers to stating one’s views; inquiry refers to asking questions. This article discusses the features of both productive and unproductive advocacy and inquiry, how the quality and balance of these two behaviors impacts learning, and the relevance of these two behaviors for facilitating conversation, managing emotions, and Continue Reading